Great sailing experience with Marenauta - Charter Company - ACI Dubrovnik. Everything from our last-minute booking to check-in the experience was excellent, except some issues with credit card acceptance for insurance deposit purposes, resulting in one month needed to refund the funds.
The boat itself which was Hanse 385 was a really nice surprise for me after a couple of Bavarias similarly sized. Comfortable enough for 4 of us, well equipped and in a good shape.
The staff in ACI in Komolac were very friendly, from Mr. Davor who was knowledgeable and relaxed, showing us every technical detail on the sailboat.
Special thanks to technical support service. I had some troubles with dinghy motor which didn't want to start when we where at Šunj Beach on Lopud Island. I was offered for the engine swap on the Šipan island, where we anchored, within two hours from contacting the team. This surely surpassed my expectations. Mljet and it's aquatory was already known for us but the oldest National Park at the Adriatic always surprises. Prožura and Okuklje coves were the most charming for us and they are really hidden gems.
Keep on the good work!
Proveli smo fantastična 4 dana ploveći Kornatima i oko Dugog otoka. Prvi put na ovakvom odmoru, promenjena u dobroj meri vizija savršenog odmora na moru. Sjajno!
Za najam predmetnog plovila mogu reće samo riječi pohvale. Dogovor s Marenautom je bio brz i precizan bez problema. Brodica je skoro nova, odlično očuvana sa skoro svom opremom potrebnom amaterskoj plovidbi (možda autopilot i pokazivač brzine i smjera vjetra...). Proces prijave i odjave malo traje, ali to je razumljivo zbog velike gužve u kratkom specifičnom vremenskom periodu. Voditelj baze (Edi) je odgovorio brzo i točno na dva puta postavljena pitanja, podrška za svaku pohvalu. Zadarski arhipelag je fantastičan. Cijeli doživljaj je za svaku preporuku.
Sve je bilo super od, check-in,broda, skipera,
Profesionalnoscu osoblja koji su nam vrlo brzo nasli skipera jer je nas prijatelj ( skiier) imao smrtan slucaj u obitelji sat vremena prije naseg isplivljavanja!
I ovim se putem zahvaljujem charter konpaniji !
Ceo proces od zahteva za ponudu, dobijanja ponude i plaćanja je protekao brzo i ekspeditivno, takodje smo dobili pomoć oko plaćanja osiguranja
Što se tiče čarter kompanije, bili su izuzetno ljubazni i profesionalni, Check-in i out su protekli brzo i bez problema
U nedelju ujutro pre polaska smo primetli da ne radi navigacija( ploter), iz čartera su odmah reagovali i zamenili navigaciju
Jedrilica je komforna i u odličnom stanju, takodje nas je i vreme poslužilo tako da smo proveli divnu nedelju na srednjem i severnom Jadranu
